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Reflection on Module & CPD Showcase

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Reflection on the Module   It was a bitter-sweet feeling to know that this module has come to an end. This 13 weeks   learning journey has been one of the most enjoyable and fulfilling one. One aspect I like most about this module is its flexibility whereby we are able to select a topic of our team’s interest and having full control of the concept/theme for production of the video. This had allowed the team to be more creative and the interest for our selected topic has spurred us to explore deeper. Also, I enjoyed the lessons very much because of the learning environment. I felt that the “lessons” were more like open discussion sessions which encouraged me to participate and speak up more. In fact, it was the only class I was unafraid to speak up or share my opinions because professor Blackstone will always acknowledge my answers even if they were incorrect. From there, I gradually have gained more confidence in terms of presenting and communicating with my peers.   Reflect
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Reflection: Skills on Wheels

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I had chosen to complete the modules “Handle Face-to-Face Interview” and “Exchange Feedback” as part of my micro-module, Skills on Wheels. These two modules definitely stood out to me as I believe I always do my best to make my first impressions count, and the ability to communicate feedback is crucial in the working industry.  The “Handling Face-to-Face Interview” module provided a lot of extensive pointers in not just how to respond during the interview as well as preparations beforehand. One of my key takeaways was the need to research about the company’s entirety and culture, and reflecting my dressing for the position I want, which could all be taken very positively by interviewers. As mentioned in the infographic of the module, first impressions are determined by the way one dresses, body language and confidence they display. The key elements I learnt for during interviews, is to keep my responses mostly aligned to my career and work and also to keep myself concise.  However,
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Final Synopsis

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1.      Introduction This report discusses the shortfall in personalized services provided in Singapore Spas and how the service standards lag behind when compared to Thailand. The comparison is made as Thailand is regarded as one of the most competent nations in the wellness industry with the highest growth potential in Asia (Sritama, 2015). 1.1   Workplace Context   According to the Global Wellness Economy Monitor, the wellness industry which consists of spa and fitness elements, has grown by 12.8% in the past two years, from a $3.7 trillion market in 2015 to $4.2 trillion in 2017 (Global Wellness Institute, 2018). Similarly, the spa industry in Singapore is experiencing a positive outlook. There are over 400 spa centres in Singapore, with an increase in demand for spa services (Chapman, 2017). Similar to other service businesses, spas are also expected to provide exceptional customer services. However, Singapore is typically not mentioned as a country wi
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